Post by account_disabled on Dec 4, 2023 1:23:02 GMT -10
Currently, marketing for online businesses is There are many steps. Whether it's posting content on various social media channels, including buying advertising on those channels. So that the brand's message can be sent to a wider audience. or even answering chats that customers ask for information about our brand's products and services. One channel that is very popular in Thailand for increasing access to a brand's target audience to create awareness is Facebook because it can be easily marketed. You can start advertising from just ten baht. The more people see ads, It increases the chance that people will know the brand even more. When customers are interested in the product or our services You will have the opportunity to inbox to the page to ask for more information. Responding to customer Facebook Inbox chats is one step. That is quite important for stimulating customers to decide to use our services.
Especially the following types of businesses restaurant hotel beauty/beauty Sell products Phone Number List online Because of the behavior of customers of this type of business They tend to like to ask for more information before deciding to use the service. For example, If tomorrow If you're meeting 10 friends to eat at a Shabu restaurant, you might want to chat on Facebook Inbox and ask first if the restaurant is open tomorrow. Can I make a reservation now? What's on the menu? So that tomorrow you can go eat at the restaurant without having to wait in line, etc. But of course, responding to customers' Facebook Inbox chats is one of the steps that takes a lot of work. Because of the current customer behavior There is an opportunity to come in and ask for information 24 hours a day, and most of the questions that customers ask are often repetitive questions, such as product information, where the store is, what channels can be contacted, including making reservations. or asking for help, etc. Your admin team will have to keep an eye on your Facebook Inbox to be ready to give answers to customers at all times.
If you are tired of answering these repetitive questions. and want to use your time to focus on other, more important tasks Instead of spending time just answering Facebook chats. I would like to tell you that chatbots are tools that can help you with customer care. Can help you answer customer chats that ask repetitive questions. But first, I would like to ask you: Can you guys imagine it!? How do you want the chatbot to respond to customers? Let them be impressed Give them more opportunities to make purchasing decisions. Let them feel comfortable purchasing products or services from you. Still not sure? How would you like the chatbot to respond to customers!! Therefore, today I will share 7 examples of responding to customer chats with chatbots that businesses frequently use for everyone to see. So that you can apply examples of using these chatbots to your page. But if right now you're thinking, wait a minute, what if I've already previewed the use of a chatbot? I want to use it on my page. Can I do it myself!? The answer is definitely yes.
Especially the following types of businesses restaurant hotel beauty/beauty Sell products Phone Number List online Because of the behavior of customers of this type of business They tend to like to ask for more information before deciding to use the service. For example, If tomorrow If you're meeting 10 friends to eat at a Shabu restaurant, you might want to chat on Facebook Inbox and ask first if the restaurant is open tomorrow. Can I make a reservation now? What's on the menu? So that tomorrow you can go eat at the restaurant without having to wait in line, etc. But of course, responding to customers' Facebook Inbox chats is one of the steps that takes a lot of work. Because of the current customer behavior There is an opportunity to come in and ask for information 24 hours a day, and most of the questions that customers ask are often repetitive questions, such as product information, where the store is, what channels can be contacted, including making reservations. or asking for help, etc. Your admin team will have to keep an eye on your Facebook Inbox to be ready to give answers to customers at all times.
If you are tired of answering these repetitive questions. and want to use your time to focus on other, more important tasks Instead of spending time just answering Facebook chats. I would like to tell you that chatbots are tools that can help you with customer care. Can help you answer customer chats that ask repetitive questions. But first, I would like to ask you: Can you guys imagine it!? How do you want the chatbot to respond to customers? Let them be impressed Give them more opportunities to make purchasing decisions. Let them feel comfortable purchasing products or services from you. Still not sure? How would you like the chatbot to respond to customers!! Therefore, today I will share 7 examples of responding to customer chats with chatbots that businesses frequently use for everyone to see. So that you can apply examples of using these chatbots to your page. But if right now you're thinking, wait a minute, what if I've already previewed the use of a chatbot? I want to use it on my page. Can I do it myself!? The answer is definitely yes.